FAQ

What textures do your wigs and bundles come in?

  • Each hair type (Virgin, Vietnamese, Thai Raw, and Brazilian) is available in a variety of textures, including:

  • Straight - Body Wave - Loose Wave - Deep Wave - Curly

Texture availability may vary slightly by hair type

  • Do you offer custom wigs?

  • Yes! We specialize in custom wig services where you can choose the hair type (Virgin, Thai Raw, or Brazilian), lace size, cap fit, length, color, and texture. Contact us directly to start your custom order.

  • How long does shipping take

  • How long does shipping take?
    Orders are typically processed within 7–14 business days. We take pride in the quality of our products and appreciate your patience while we prepare your order. Can I track my order?

  • Yes. You’ll receive a tracking number via email once your order has shipped.

    • Do you accept returns or exchanges?

    • All sales are final. Due to the nature of our products and hygiene standards, wedo not offer returns or exchanges. Please ensure all selections are correct beforecompleting your purchase.

    • How should I care for my wig or hair extensions?

    • Use sulfate-free products, avoid excessive heat, and detangle gently. Each hairtype may require slightly different care:

    • Virgin Hair: Low-maintenance; shampoo and condition regularly.

    • Thai Raw Hair: Use minimal products and moisturize as needed to maintainthickness.

    • Brazilian Hair: Holds style well; use lightweight serums to enhance shine.

    Visit our Hair Care Guide for full instructions.

    • How can I contact customer service?

    • Reach us through our Contact Us page or email us at www.Karyzmahair.com. Forurgent questions, contact us at 1- 866-418-6140 or emailCustomerCare@Karyzmahair.com