Refund Policy

At Karyzma Hair LLC, we value your satisfaction and want you to feel confident in your purchase. Please review our policy below.

1. Right to Return

You may return eligible items for a full refund within 14 calendar days of delivery (not purchase).
Refunds will be issued to the original payment method once the return has been received and inspected.

2. Eligibility

Items must be unopened, unused, and in original packaging for sanitary and hygiene reasons.
Opened, used, or tampered products (including wigs, bundles, closures, frontals, adhesives, or accessories) cannot be returned.

3. Exclusions

Clearance, sale, or discounted items are final sale and not eligible for return.
Returns received outside the 14-day window will not be accepted.

4. Return Process

Contact customercare@karyzmahair.com within 14 days of delivery.
Provide your order number, proof of purchase, and reason for return.
Once approved, ship the item(s) to:

Karyzma Hair LLC
6012 Bayfield Parkway Suite 333, Concord NC 28027
Customers are responsible for return shipping costs, unless the return is due to our error (wrong or defective item).

5. Refund Timeline

Once your return is received and inspected, refunds will be processed within 5–7 business days.
Additional time may be required depending on your bank or credit card provider.

Keep Your Virgin, Thai Raw, And Brazilian Hair Looking Good.

General Care For All Hair Types

Tips & Tricks

Keep Your Virgin, Thai Raw, And Brazilian Hair Looking Flawless With Proper Maintenance And Care. Follow These Expert Tips To Extend The Life Of Your Bundles, Wigs, And Closures:

Detangle Gently:

Always Start From The Ends And Work Your Way Up Using A Wide-Tooth Comb Or Paddle Brush. Be Gentle To Prevent Shedding Or Breakage.

Wash Regularly:

Shampoo Every 1–2 Weeks Using Sulfate-Free And Moisturizing Products. Avoid Heavy Buildup From Styling Products.

Condition Deeply:

Follow Up With A Deep Conditioner Or Hair Mask, Especially After Heat Styling Or Coloring. Let It Sit For 10–15 Minutes Before Rinsing.

Air Dry When Possible:

Let Hair Dry Naturally On A Wig Stand Or Hanger. If Using A Blow Dryer, Opt For A Cool Or Low-Heat Setting.

Minimize Heat:

Let Hair Dry Naturally On A Wig Stand Or Hanger. If Using A Blow Dryer, Opt For A Cool Or Low-Heat Setting.