Thai Raw Hair – Luxury In Every Strand

Thank you for your order with Karyzma Hair.

We only ship with UPS, which cannot deliver to P.O. boxes. For immediate overnight processing, kindly contact Karyzma Hair's customer service through the number provided in our customer resources. Order processing typically takes 1-3 business days, though custom orders may require up to 7 days or more. Kindly consult our product page for detailed information.

Confirmed orders are final and cannot be changed or canceled. An accurate shipping address is required, as address changes are not possible once the order is finalized. Ensure your bank card is associated with the correct address (if used for payment) to avoid delays in processing the order.

All sales are final, and refunds are not available. Please review the product descriptions carefully before making a purchase. If you have any questions about our products, please contact us at any time.

A tracking number will be provided to you automatically once your order has been shipped. Orders are confidently delivered within 2 to 10 business days from the date of purchase.

Please be aware that due to high demand, there may be delays in processing and shipping times. For guaranteed delivery by a specific date, we recommend contacting us before placing your order to confirm processing and shipping timelines. We are able to arrange expedited shipping for eligible items. A signature is required for all deliveries. Failure to accept or refusal of the delivery will result in you bearing all costs associated with returning the items. Please anticipate extended processing times during holiday seasons and sales events.

UPS Express: Guaranteed Delivery Within 1-3 Days (Location Dependent)

UPS Standard: Delivery within 2 to 4 days, location-dependent

Economy Shipping: Delivered in 3 to 8 days, based on your location

Kindly be aware that SALE and discounted items require an extended processing time of 5-7 business days.

Import Taxes and Duties: Buyers are fully responsible for all import taxes and duties.

At Karyzma Hair, we prioritize secure, timely delivery and exceptional customer care. Please review our policy to ensure a smooth purchasing experience:

📦 Shipping Carrier

We exclusively ship with UPS.

Note: UPS cannot deliver to P.O. Boxes.

⏱ Processing Times

• Standard Orders: Processed within 1–3 business days.

📦 Delivery Timelines

• A tracking number is automatically sent once your order is shipped.

• Estimated delivery window: 2–10 business days, depending on location.

• Signature required for all deliveries.

Shipping Method Estimated Delivery

UPS Express 1–3 days (location dependent)

UPS Standard 2–4 days

Economy Shipping 3–8 days

⚠️ Important Notes

• Holiday seasons and sales may extend processing and shipping timelines.

• Sale & discounted items require 5–7 business days to process.

• Unaccepted/refused deliveries will result in all return shipping costs being the buyer's responsibility.

• International Customers: You are responsible for all import taxes and duties.

For guaranteed delivery by a specific date or to request expedited shipping, please contact us before placing your order.

• Custom Orders: May take up to 7 business days or more.

• For overnight or expedited requests, please contact our customer service before placing your order.

📍 Address & Payment

• Orders cannot be modified or canceled once confirmed.

• Ensure your shipping address is accurate and matches your payment method to avoid delays.

• All bank cards must reflect the correct billing address.

💰 Refunds & Returns

• All sales are final. No refunds or order cancellations.

• Carefully review each product description before purchasing.

• Have questions? Reach out to us anytime—we’re here to help!